What This Means for Me
The Intelligent Operations Center, the Internet of Things and other incorporation's to the Smart City concept means that Seat Pleasant residents, employees, elected officials and businesses will be effected.
Residents will receive a clearer communication between city leaders through the use of mobile applications. The "My Seat Pleasant" mobile application (currently available for Apple and Android devices), provides residents the ability to access key city information such as, notifications, a library of city codes, a city directory, online payments and event listings, and the ability to submit an issues report on a 24 hour 7 day a week status, among other features. This initiative set in place by Mayor Eugene W. Grant, the longest serving Mayor in Seat Pleasant history, encourages the empowerment of citizens to take an active role in improving their city by providing an avenue to submit service requests to all city departments. The Mayors initiatives are designed to increase citizen's confidence in the government by providing transparency into operations. Opportunities for more workshops and seminars will increase to support the empowerment of all residents concerns and needs.
Businesses are encouraged to create a vibrant and engaging relationship with store patrons through the use of proximity based advertising, mobile push marketing and promotional campaigns. Opportunities for workshops and seminars hosted by the City will be designed to help keep merchants aware of how a Smart City and access to data can help their businesses grow.
The path to becoming a smarter city starts with the engagement of all city departments. Starting with discovery workshops and assessments that aim to understand the city's current ("As-Is") processes as well as the operational strengths and weaknesses of the city's various departments. Identification and procurement of valuable data sources and integration of these disparate data sources (i.e. 3rd party and private sector data, other government data, IoT data) leads to operational improvements (i.e. de-conflicted and integrated scheduling) as well as access to a common operating picture of the city.
Refinement, standardization and re-engineering of city processes empowers city departments and officials to become more efficient and effective. The availability of data across all departments improves situational awareness for all and provides city leaders and officials the capacity to make sound data driven decisions that leverage advances such as predictive policing, hot spot analysis, and incident reporting, tasking and tracking resulting in strategic deployments and dispatching, improved resource allocation, and more accurate budget planning.